TrustarisQuestions, answered plainly
The things people ask before opening an account, answered the way we would on the phone.
Money and deposit questions
How much money do I need to start investing in the UK?
£190 is the minimum first deposit on Trustaris. It is kept deliberately low so you can start small and add to it as you get comfortable with the platform.
Are there any hidden charges on deposits or withdrawals?
No. The only cost shown is any conversion spread on funding, and withdrawals back to your own card or bank account carry no charge from us. Your own bank may apply its own fee.
How fast can I access my investment profits?
Withdrawal requests are processed on business days and return to the method you deposited with. Cards and e-wallets usually clear within three to five working days, bank transfers within two.
What investment options are available for £190?
A £190 deposit already covers stocks, commodities, forex and cryptocurrency, with asset allocation and a risk profile set with your analyst before anything is opened.
Common questions about Trustaris
What is the minimum deposit to start investing with Trustaris?
You can open and fund an account starting at £190 minimum. You're free to add to your balance whenever you want as your investment plan grows over time.
How fast can I access my investment profits and withdraw funds?
Request a withdrawal any time from your dashboard. Funds return to your chosen payment method within standard banking processing times, typically 1-3 working days.
Is Trustaris a scam or a legitimate regulated platform?
Trustaris is regulated by the FCA as a legitimate investment broker. Your account is verified, your funds are segregated from company accounts, and all trading decisions are reported in real time - there are no hidden operations or guarantees of returns.
How do I log in to my Trustaris account and access my investments?
Sign in using your email and password through the website or mobile app. Two-factor authentication adds an extra security layer to your account. Once logged in, you'll see your portfolio, account statement, and all active trading signals.
What documents do I need to verify my account?
Account verification requires proof of identity, such as a passport or driving licence, and proof of address like a utility bill or bank statement. The process is standard KYC (Know Your Customer) compliance and takes a few minutes.
Are there any hidden charges on deposits or withdrawals?
No. All costs are shown transparently before you commit to any action. You'll always see exactly what applies to your plan - no surprise fees on deposits, withdrawals or trading.
How does an AI trading signal help me invest better?
AI market analysis identifies potential opportunities based on real-time data and volatility patterns. Your analyst reviews each signal with your risk profile and asset allocation in mind, then presents it for your approval - technology supports human judgment, not replaces it.
What happens to my money if markets crash or volatility spikes?
Your portfolio is diversified across stocks, commodities and cryptocurrencies to reduce impact from any single asset decline. Your analyst adjusts your strategy based on market conditions and your risk profile. Past performance does not guarantee future results; provided for general information only.
Can I withdraw all my funds and close my account whenever I want?
Yes. You can request a full withdrawal at any time and close your account without penalty. Once your withdrawal is processed, your account closes automatically.
Does a personal investment analyst review my portfolio regularly?
Yes. A dedicated financial analyst, supported by AI tools, reviews your portfolio in line with your goals and risk tolerance. The analyst creates and adjusts your strategy - human expertise combined with technology for better decisions.
Is my money kept separately from Trustaris company accounts?
Yes. Your capital sits in segregated client funds, completely separate from Trustaris operating accounts. This protection is a key safeguard of FCA regulation and means your money is ringfenced even if the company faces financial difficulty.
What investment options are available if I start with £190?
Your £190 initial deposit can be deployed across stocks, commodities and digital assets, depending on your chosen risk profile. Your analyst recommends asset allocation based on your goals, time horizon and passive income targets.
Do I need any prior trading or investing experience to use Trustaris?
No. Each member is assigned a personal analyst who guides you through every step. You don't need market knowledge - the analyst handles strategy, explains decisions, and keeps everything simple.
How can I add more money to my investment account later?
You can top up your account at any time using the same payment methods available at sign-up. After each deposit, your analyst reviews your strategy and adjusts your asset allocation if needed to match your evolving goals.
Account and security questions
What documents do I need to verify my account?
A photo ID, such as a passport or driving licence, plus a recent utility bill or bank statement. Account verification is required under FCA rules before any deposit can be invested.
Is my money kept separately from the company's accounts?
Yes. Client funds are held in segregated funds with regulated payment partners, separately from Trustaris's own operating accounts.
Does a personal investment analyst review my portfolio?
Yes. Each account is paired with one analyst who reviews asset allocation and risk profile regularly, not just at sign-up.
Can I withdraw all my funds and close my account?
Yes. Request a full withdrawal and tell support you want to close the account. There is no exit fee and no waiting period beyond standard processing time.
Common questions about Trustaris
What is the minimum deposit to start investing with Trustaris?
You can open and fund an account starting at £190 minimum. You're free to add to your balance whenever you want as your investment plan grows over time.
How fast can I access my investment profits and withdraw funds?
Request a withdrawal any time from your dashboard. Funds return to your chosen payment method within standard banking processing times, typically 1-3 working days.
Is Trustaris a scam or a legitimate regulated platform?
Trustaris is regulated by the FCA as a legitimate investment broker. Your account is verified, your funds are segregated from company accounts, and all trading decisions are reported in real time - there are no hidden operations or guarantees of returns.
How do I log in to my Trustaris account and access my investments?
Sign in using your email and password through the website or mobile app. Two-factor authentication adds an extra security layer to your account. Once logged in, you'll see your portfolio, account statement, and all active trading signals.
What documents do I need to verify my account?
Account verification requires proof of identity, such as a passport or driving licence, and proof of address like a utility bill or bank statement. The process is standard KYC (Know Your Customer) compliance and takes a few minutes.
Are there any hidden charges on deposits or withdrawals?
No. All costs are shown transparently before you commit to any action. You'll always see exactly what applies to your plan - no surprise fees on deposits, withdrawals or trading.
How does an AI trading signal help me invest better?
AI market analysis identifies potential opportunities based on real-time data and volatility patterns. Your analyst reviews each signal with your risk profile and asset allocation in mind, then presents it for your approval - technology supports human judgment, not replaces it.
What happens to my money if markets crash or volatility spikes?
Your portfolio is diversified across stocks, commodities and cryptocurrencies to reduce impact from any single asset decline. Your analyst adjusts your strategy based on market conditions and your risk profile. Past performance does not guarantee future results; provided for general information only.
Can I withdraw all my funds and close my account whenever I want?
Yes. You can request a full withdrawal at any time and close your account without penalty. Once your withdrawal is processed, your account closes automatically.
Does a personal investment analyst review my portfolio regularly?
Yes. A dedicated financial analyst, supported by AI tools, reviews your portfolio in line with your goals and risk tolerance. The analyst creates and adjusts your strategy - human expertise combined with technology for better decisions.
Is my money kept separately from Trustaris company accounts?
Yes. Your capital sits in segregated client funds, completely separate from Trustaris operating accounts. This protection is a key safeguard of FCA regulation and means your money is ringfenced even if the company faces financial difficulty.
What investment options are available if I start with £190?
Your £190 initial deposit can be deployed across stocks, commodities and digital assets, depending on your chosen risk profile. Your analyst recommends asset allocation based on your goals, time horizon and passive income targets.
Do I need any prior trading or investing experience to use Trustaris?
No. Each member is assigned a personal analyst who guides you through every step. You don't need market knowledge - the analyst handles strategy, explains decisions, and keeps everything simple.
How can I add more money to my investment account later?
You can top up your account at any time using the same payment methods available at sign-up. After each deposit, your analyst reviews your strategy and adjusts your asset allocation if needed to match your evolving goals.
Ready to see your capital at work?
Open your account from £190, see your first account statement within minutes of funding, and track performance from day one.